Ebay auction won, but not?

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dbzredneck
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Ebay auction won, but not?

Post by dbzredneck »

Ok, so here's the deal. I was bidding on a Sesshy auction on ebay, and I won. Shortly after I won I get this e-mail. What is going on? I'm really p'od right now. Can anyone explain? How can this happen?

Dear Robert A Fettig III (robert@j2b.com),

Please be aware that the following auction-style listing:

Item Number - 6009569712
Item Title - Inuyasha Anime Production Cel : Sesshoumaru (Inu Yasha)

has been removed by eBay for violating of one or more of our policies. Any offers or bids placed on this auction-style listing are now null and void. Because the auction was ended, you as a bidder are not required to complete the transaction. Since this is a listing violation, the seller is free to relist the item in the proper format. Should you wish to do so, you are free to bid on the item again if it is relisted.

Please review eBay's Listing Policies and User Agreement at the following locations:

http://pages.ebay.com/help/sell/policies.html
http://pages.ebay.com/help/policies/user-agreement.html

We thank you in advance for your cooperation.

Regards,

eBay Trust & Safety
Last edited by dbzredneck on Sun Nov 06, 2005 1:11 pm, edited 1 time in total.
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Gonzai
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Post by Gonzai »

Holy crap - what the hell is that all about?? 8O
That is really horseshit!! I would be mad as hell.
I agree with you about the reserve, however, it
sounds like it was ebay that ended the auction
on some technicality. I know for a fact that was
Remi's auction. I would email her about it. I am
sure she is a good person and will still sell you the
cel at her won price. :wink:
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dbzredneck
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Post by dbzredneck »

Thanks for the tip hun. I'll PM Remi right away. Hopefully something good will come of all this.
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Post by animeobsessed »

I would agree with Pudge....I'm sure you and Remi can work it out.

Good luck!! :)
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Nene
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Post by Nene »

The listing violated one or more of Ebay's rules and so Ebay actually cancelled the auction, thus cancelling any bids. I've had an email like that before mid-way during an auction I had placed a bid on.
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dbzredneck
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Post by dbzredneck »

Nene wrote:I've had an email like that before mid-way during an auction I had placed a bid on.
Yeah, i've had this happen to items I was watching/bidding, but never to an item I won.

This was to be my first sesshy. I've been holding out for one I really liked. Now that one has finally come along, and at a good price, this happens.
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Nene
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Post by Nene »

I'm sure it was probably a silly mistake with the listing perhaps, or Ebay was just being a pain. Like Pudge said if you email or PM the seller, you can probably buy it from them directly. ^_^ Hope you get it!
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Remi
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Re: Ebay auction won, but not?

Post by Remi »

dbzredneck wrote:I think it's messed up if the seller didn't like the end price and did something about it. That's what a reserve is for.
Okay, I'll try and put aside the fact that I'm a bit hurt that I am getting questioned about if I renigged on an auction because I didn't like the price when that wasn't what happened at all. I was a bit surprised how low the price ended at, but that wasn't the issue at all.

EBay cancelled the auction, apparently because of my PayPal requirements. I put in that anyone who wanted to pay with PayPal using a credit card would have to pay a 3.5% service charge and I guess that is against eBay's policy. I am guessing someone probably turned me in for violating the policy because they didn't like it, but I think eBay not allowing auctions with such claims is sort of a farce.

I completely know why they do it... because they own PayPal, but if that's how they feel then I simply won't accept PayPal anymore at all on auctions.

I mean, let's say an auction ends at $500, and the second high bidder was $495 (one bid increment). If the high bidder uses PayPal and uses a credit card, the seller will get charged and will only receive in the neighborhood of $484. Whereas if the second high bidder was going to use a money order, the amount the seller would receive would be more.

So I get less money with the high bidder than I would have with the second bidder? Sorry, I don't like that idea, which is why I put in the charge. That way, people could factor it into their maximum before they bid and lower their max so their final price is the same as it would be otherwise, and I would get the right amount in the end. So say in the above example, instead of bidding $500, the high bidder would bid only $480 to account for the service fee I'd be adding on and then the second high bidder would have won it.

Obviously eBay doesn't agree with my logic, so they yanked my ended auction. So be it. I don't use eBay that often anyways.

Gonna go take a breather. I'm a little miffed.

Remi
Namaste

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Re: Ebay auction won, but not?

Post by darksuzaku »

Remi wrote:EBay cancelled the auction, apparently because of my PayPal requirements. I put in that anyone who wanted to pay with PayPal using a credit card would have to pay a 3.5% service charge and I guess that is against eBay's policy. I am guessing someone probably turned me in for violating the policy because they didn't like it, but I think eBay not allowing auctions with such claims is sort of a farce.
Remi
Unfortunately i have to say that it's not ebay's or paypal's fault. The laws of every country say that if you offer someone the chance to pay with a credit card or other similar way to make it easier for them you have to pay for the service you offer without charging the buyers the price of this service. Ebay just tries to make sure that you don't break the law.

What some sellers do to avoid this is writing something like "If you want to pay with paypal please contact me before bidding.". Then when the buyer contacts you can explain the situation. Most of them understand and will pay the 3.5%
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dbzredneck
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Re: Ebay auction won, but not?

Post by dbzredneck »

Remi wrote:
dbzredneck wrote:I think it's messed up if the seller didn't like the end price and did something about it. That's what a reserve is for.
Okay, I'll try and put aside the fact that I'm a bit hurt that I am getting questioned about if I renigged on an auction because I didn't like the price when that wasn't what happened at all.
I apologize for what I said. It wasn't right for me to assume, but I was confused and jumped to conclusions. I also didn't realize it was your auction, otherwise I wouldn't have assumed that.
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Nene
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Post by Nene »

Yeah, surcharging for Paypal is against Ebay's terms. I don't like the fees as a seller but I also feel that as a buyer I shouldn't have to pay for using Paypal if the seller openly accepts it. Not having a go at you or anything Remi but it's just how I feel about the surcharging policy in general. ^_^

A general warning for people who surcharge: Be careful because even if you do put the surcharging fee in the description and Ebay don't pull the listing, the buyer is not obligated to pay the fee and can report you to Ebay even after the auction has ended, for surcharging.

Now I hope I haven't upset anyone who's for surcharging. >.>

Simple solution to this being if you feel that strongly about the fees, don't take Paypal. ^_^
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Gonzai
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Post by Gonzai »

Sounds like a total misunderstanding to me. :wink:
Remi, I would hope that you would know that had
Rob known it was your auction, he would have never
assumed that. But, to be honest with you, some sellers
have done worse then that, so nothing would ever
surprise me. I hope it all works out.

As for the surcharge thing, yeah - I have to agree - if
you don't want to pay the surcharge, then don't accept
paypal. Its only fair, since the rest of us do. :wink:
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ReiTheJelly
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Re: Ebay auction won, but not?

Post by ReiTheJelly »

What some sellers do to avoid this is writing something like "If you want to pay with paypal please contact me before bidding.". Then when the buyer contacts you can explain the situation. Most of them understand and will pay the 3.5%
That's how I do it. I can't afford to lose the kind of money that Paypal charges as a fee. So if the person doesn't want to get a Money Order, I offer them the option of using Paypal *if* they want to pay the fees.
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dbzredneck
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Post by dbzredneck »

BTW, I have no problem paying the surcharge, so I will still pay it.
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Post by Baakay »

*EVERYONE* hates the surcharge thing. And why not.

But, as Darksuzaku points out, it's not an eBay policy, its an interstate commerce regulation (and apparently an international one as well). One of the problems with having ebay being a giant open yardsale is that you can't assume that everyone is up on all of the commerce regulations :P

However. Even though we would be wrong to be miffed at eBay for having the policy (they have to cover their butts too, after all) -- we COULD be perfectly justified in being tweaked at them waiting UNTIL THE LAST MOMENT!!! to let you know! Sheesh!! They can go on sex patrol hither and yon and shut people down for showing skin on cels and so forth, but they wait until it's a DONE DEAL to enforce the fee rule? Please!! How utterly annoying!!

I've seen people use an approach where the "handling charge" is based on the actual sales price. And is stated in the auction as such -- a "handling" charge. Thus not stating it as a credit card fee, and thus avoiding the wrath of Khan, so to speak.


And as a PS, I'm sure everyone here knows it, but Remi is a 100% above board buyer and seller.

Just joining in the chorus of moral support here :)
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