Return Policy
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- Anime Geek
- Posts: 38
- Joined: Sun Apr 19, 2009 11:26 pm
- Location: Florida
Return Policy
Does anyone know what Mandarake's return policy is? An item came damaged and there is no one I'm going to keep it. I bought it from Kokura's store and they didnt even use bubble wrap.
- teggacat
- Senpai - Elder
- Posts: 1090
- Joined: Mon Jan 21, 2008 11:00 pm
- Location: dancin' in the moonlight
- Contact:
their website has a return q&a, you just need to contact them at international@mandarake.co.jp with the details and possibly a photo, they have always been easy to deal with from my experience with them, let us know how you make out, surprised tho as all the items I ever received from them were always packed very nicely but things do happen, good luck
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- Anime Geek
- Posts: 38
- Joined: Sun Apr 19, 2009 11:26 pm
- Location: Florida
I sent them an email. Hopefully I hear back from them on Monday. And I've also purchased many items from them and this is the first time I've had an issue.uchiha615 wrote:their website has a return q&a, you just need to contact them at international@mandarake.co.jp with the details and possibly a photo, they have always been easy to deal with from my experience with them, let us know how you make out, surprised tho as all the items I ever received from them were always packed very nicely but things do happen, good luck
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- Anime Geek
- Posts: 38
- Joined: Sun Apr 19, 2009 11:26 pm
- Location: Florida