

It got a virus, so I need to use the restore cd to clean it, (and upload my new cels and sketches

Here is the kicker, Fedex sent the package to the wrong Address! To a store called Autozone

Now the package was sent last Monday, and it arrived last tuesday to the wrong place. I just found out on This monday (gave plenty of time to deliver in good faith)and it said my package was signed for by the pep. at Autozone. I need my CD ASAP, and I'm really getting frustrated...
-I sent an email to Fedex(today), and they said they would check on it, they needed the address of the shipper, the item description, and some other info, so I wrote to the comp. company, and know I wait for their response. (How long can this take? 4 days? I'm seriously getting frustrated)
-Since I paid for 2 day shipping, and it is Fedex's mistake, can I request for some money back? Like the diff. between regular shipping and 2 day shipping?
-thanks for listening, and do have any advice, and has this happend to you before?