In current news Wamu installed a new update to their automatic billpay system that caused the system to crash, for two weeks. That means that people's billpay was not functioning for two weeks at the end of July to the beginning of August. What that means to the customer is that bills were not paid, causing late fees for many people.
Now here is the kicker: Wamu is NOT reimbursing customers for their late fees or any other related costs involved.
Wamu caused the crash and they are not taking responsibility for their actions. Let me ask you, is that the kind of bank you want to do business with?
I am joining the boycott of Washington Mutual. Who is with me?
Washington Mutual screws you!
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Not Sir Phobos
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Washington Mutual screws you!
God's in his heaven, All's right with the world
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Cloud
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Is that one of your friends? ""? With you?
The Three Laws of Robotics:
1. A robot may not injure a human being, or, through inaction, allow a human being to come to harm.
2. A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.
3. A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.
-I, Robot (Asimov)
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wELCOME cONSUMER
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Cloud
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I'm not too good with negative counterfactuals.
The Three Laws of Robotics:
1. A robot may not injure a human being, or, through inaction, allow a human being to come to harm.
2. A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.
3. A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.
-I, Robot (Asimov)
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Not Sir Phobos
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It wasn't a planned event, their system crashed. So no.Lynxa wrote:Wait, they're not reimbursing their customers for losses THEY caused? Did they notify the customers ahead of time that it wasn't working so they could make other arrangements?
If not, someone should suuuuuuuue.
the FDIC has recommended to them that they reimburse their customers but are not forcing them do do so. So they are not.
God's in his heaven, All's right with the world
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Cloud
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Really. What are they?
The Three Laws of Robotics:
1. A robot may not injure a human being, or, through inaction, allow a human being to come to harm.
2. A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.
3. A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.
-I, Robot (Asimov)
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wELCOME cONSUMER
- Taiyo - Sun Fearer
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Cloud
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I understand. What does lawsuits in the making here smell like?
The Three Laws of Robotics:
1. A robot may not injure a human being, or, through inaction, allow a human being to come to harm.
2. A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.
3. A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.
-I, Robot (Asimov)
-
Not Sir Phobos
- Taiyo - Sun Fearer
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Keropi
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I miss those medium sized banks that used to exist twenty five years ago. You had a lot more competition and choice on where to do your banking. There aren't very many banks left anymore. In Los Angeles, banks are either very large and have little incentive to offer good service anymore (I'm getting 0.10% interest rate at Wells Fargo which is a joke) or they're very small and have very few branches around my area.
The larger companies get, the more the higher ups tend to get disconnected from their individual customer base. I miss Crocker Bank, Great Western and Glendale Federal. I knew it was only a matter of time before Glen Fed would get taken over because they were the only good medium sized bank left in my area.
Anti-Trust is useless nowadays. I joke with my dad that by the time I get old I'm going to be banking at World Bank and shopping at World-Mart. Maybe I'll have an implant in my forehead too by then.
The larger companies get, the more the higher ups tend to get disconnected from their individual customer base. I miss Crocker Bank, Great Western and Glendale Federal. I knew it was only a matter of time before Glen Fed would get taken over because they were the only good medium sized bank left in my area.
Anti-Trust is useless nowadays. I joke with my dad that by the time I get old I'm going to be banking at World Bank and shopping at World-Mart. Maybe I'll have an implant in my forehead too by then.
