Rinkya on vacation?

Sugarflower · Post by **Sugarflower** » Thu Aug 24, 2006 4:06 pm

I've emailed them a few times these past 2 weeks about my move and an item that has not shown up in their warehouse yet but have never received a reply. I was just wondering if they are on vacation or anything like that which would cause them to not respond to my emails.

NARUTO92 · Post by **NARUTO92** » Thu Aug 24, 2006 4:09 pm

I emailed them once about their site not taking me to auction links and having the page say "This page can not be displayed" everytime that I clicked on a link to an auction page. They never did respond and I emailed them a month or two ago. Of coarse the site is fixed now, but they still never responded!

ReiTheJelly · Post by **ReiTheJelly** » Thu Aug 24, 2006 7:18 pm

Which e-mail address are you sending your inquiries to? I find I have best results when I e-mail Laurel directly.

Krafty · Post by **Krafty** » Fri Aug 25, 2006 10:16 am

There's often a delay or no reply when sending messages via the forms on the website, but emailing Laurel, Heather or Elaine directly works fine- they're often prompt at replying too.

I'm still waiting to hear about 2 hanken sketches I paid for months ago- they've apparently not been received at the warehouse and I'm left in limbo

Perhaps Rinkya is working on it, I just haven't been informed.

wELCOME cONSUMER · Post by **wELCOME cONSUMER** » Fri Aug 25, 2006 12:37 pm

Whenever I have a problem with a deputy, I keep pestering them until
something is done. It seems they won't contact you about updates or
situations, so it's best to take matters into your own hands. It might sound
annoying, but it's the best thing you can do really.

Good luck guys.

Cloud · Post by **Cloud** » Fri Aug 25, 2006 12:38 pm

Does that happen often?

kittens · Post by **kittens** » Fri Aug 25, 2006 1:16 pm

ReiTheJelly wrote:Which e-mail address are you sending your inquiries to? I find I have best results when I e-mail Laurel directly.

I sent her email a week ago and I got a reply from her

Sugarflower · Post by **Sugarflower** » Fri Aug 25, 2006 7:51 pm

I've always had quick replies in the past from them too but nothing at all lately. The emails I sent were thru the sites feedback. I'll see if I still have Laurel or Elaines email address and will try to email them about my questions. Hopefully I will hear something soon.

Sugarflower · Post by **Sugarflower** » Sat Aug 26, 2006 4:02 pm

I received an email from Heather today and was notified that I had received emails from Laurel a short while back. Hotmail must have been having issues or something and didn't let those emails thru. I hope I haven't missed any other emails that may have been sent by others.

Sugarflower · Post by **Sugarflower** » Sat Aug 26, 2006 4:06 pm

Double post... CURSE YOU SLOW DIALUP INTERNET!!