US Customs and OMG, what did they do to my cel??!?

RoboFlonne · Post by **RoboFlonne** » Sat Apr 07, 2007 9:33 pm

Maybe you can send back the cel & douga and have it made again?

I'm sure it'll all turn out perfect!

aernath · Post by **aernath** » Sat Apr 07, 2007 10:20 pm

That's the one nice thing about a repro. I'm sure they know how to make it again.

*HUGS*
*HUGS*
*HUGS*
*HUGS*
*HUGS*
*HUGS*

Cloud · Post by **Cloud** » Sat Apr 07, 2007 10:20 pm

Yes it is one of the one nice thing about a repro.

kira · Post by **kira** » Sat Apr 07, 2007 11:13 pm

this sucks. i know not only does it upset you, nida, but i'm sure it probably is upseting stephen also. i hope you can get the money back on the damage that they did.

Kagejin · Post by **Kagejin** » Sat Apr 07, 2007 11:33 pm

PM sent. Along with hugs!

Majin_Vegeta_2028 · Post by **Majin_Vegeta_2028** » Sun Apr 08, 2007 12:22 am

words cannot describe how much that sucks

big hugs your way

the other new basilisk cel looks fantastic though, congrats

cutiebunny · Post by **cutiebunny** » Sun Apr 08, 2007 12:47 am

Sadly, as I work for part of that organization, I can't say that I'm surprised. I've seen some of the people who work in cargo and I'm fully aware of what they're capable of. Fragile is a meaningless term.

The majority of packages are not searched by hand, but instead are x-rayed. Something tells me that the results of your package might have been inconclusive and that's when they resorted to opening it up.

Hopefully you can get another cel of that same scene.

Caroline · Post by **Caroline** » Sun Apr 08, 2007 1:31 am

oh... my... gosh... you poor poor thing, i dont know what i would do if that were one of my cels... at least it isn't cut into two seperate pieces? at least, i hope not, aiy... i wish there was something i could say to make you feel better... if it was a repro, then hopefully it is replaceable? hope hope hope...

*lots of hugs*

miz ducky · Post by **miz ducky** » Sun Apr 08, 2007 2:11 am

Wow that is terrible. Each package I have gotten from Midori lately have been opened up prior to arriving at my house. The one that arrived today was barely taped back up. Luckily they have used the firm plastic containers to package my things. So if customs did tear into the outside (as badly as they did yours) at least the contents inside were protected.

That is a good thing about the newer shows I suppose. The rilezu can be made again and still hold value. Compared to older shows when the originals aren't really replaceable.

It still completely sucks though.

metheus · Post by **metheus** » Sun Apr 08, 2007 3:54 am

Thugs with box cutters. I'd be ok with them opening the occasional package if they used some care, but they seem to have no incentive to do so.

My copy of Range Murata's "fa documenta" got the customs treatment a couple years back. It's sort of a box set, which now has a jagged cut along the length of one side. Gotta wonder how far they had to jam the blade in to do it?

Cloud · Post by **Cloud** » Sun Apr 08, 2007 3:54 am

And the disadvantage of that is?

pixie_princess · Post by **pixie_princess** » Sun Apr 08, 2007 8:12 am

I'm so very sorry that happened to you. Man. Why couldn't they have been more careful

kittens · Post by **kittens** » Sun Apr 08, 2007 9:22 am

This is aweful!!!!

Poor gonzai

star-phoenix · Post by **star-phoenix** » Sun Apr 08, 2007 9:29 am

I don't know what to even say about this. Really . . . I am speechless. Thank God for insurance though. I am sure things will work out, but they will have to take the cel away from you to make the claim.

I recently bought some toys that were worth LOT. However, when I received the box, it was OPENED and half of the contents fell out and some of the contents were broken inside (the 2 sides of the box looked like they were kicked in by a donkey). I will hear the results of the claim some time this week.

ReiTheJelly · Post by **ReiTheJelly** » Sun Apr 08, 2007 9:50 am

That sucks. I've had customs check some of my cel packages before, but they were always from Rinkya (so the cels were in plastic cases, so nothing was damaged).

If I were you, I would write a very nasty letter to your local customs office.