major problem with midori!!
- Silvrdrago
- Eiyuu - Hero
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major problem with midori!!
At AX i bought a little over $350 worth of stuff from her at her booth and paid cash for it got my items and left, nice and simpile....or so i thought
I get back from AX and get an e-mail from her saying i never paid her, and that i told her i was gonna pay her with paypal....which is very confusing to me cause i know i paid for my items in cash ( i even asked for a cash discount just before i paid)
well acording to her in their little book where they keep track of their sales they wrote paypal next to my purchase, thats her sole reasoning
now i know i paid cash, theirs no question about it, and i explain that to her, i figure they just made a mistake and wrote it down wroung, it was very busy when i was their (had trouble even find a place to sit down and look at what they had frosale), but she dosn't want to lisen to that, and continues to insit i never paid....i know dealers make mistakes all the time, rick sorted me $50 in change last year at AX, he corrected it the next day no questions asked
I'm pritty much at a loose as to what do do with her now, shes dosen't give out reciets at ax, it's basicly her word verse mine.......now i'm a very honets person i've nevr even cancel a purchase even if i no long want it.....so this whole discusion with her is very upseting....it's not even alot of money compaired to what i spend every year on cels
So this morning she send me an e-mail saying she's gonna black list me for being a fraudulent buyer........thats just nuts.......this is the crazyest thing........i bought my stuff paid for it go it, and now she wants me to pay for it again??
no idea what to do now.....guess i'll just be black listed......makes me wonder if anyone else on her black list deserves to be their if this is that way people get on it
i would stongly encoruage anyone buying from midori in person to get a reciet, cause the way their keep track of things is definantly flawed
I get back from AX and get an e-mail from her saying i never paid her, and that i told her i was gonna pay her with paypal....which is very confusing to me cause i know i paid for my items in cash ( i even asked for a cash discount just before i paid)
well acording to her in their little book where they keep track of their sales they wrote paypal next to my purchase, thats her sole reasoning
now i know i paid cash, theirs no question about it, and i explain that to her, i figure they just made a mistake and wrote it down wroung, it was very busy when i was their (had trouble even find a place to sit down and look at what they had frosale), but she dosn't want to lisen to that, and continues to insit i never paid....i know dealers make mistakes all the time, rick sorted me $50 in change last year at AX, he corrected it the next day no questions asked
I'm pritty much at a loose as to what do do with her now, shes dosen't give out reciets at ax, it's basicly her word verse mine.......now i'm a very honets person i've nevr even cancel a purchase even if i no long want it.....so this whole discusion with her is very upseting....it's not even alot of money compaired to what i spend every year on cels
So this morning she send me an e-mail saying she's gonna black list me for being a fraudulent buyer........thats just nuts.......this is the crazyest thing........i bought my stuff paid for it go it, and now she wants me to pay for it again??
no idea what to do now.....guess i'll just be black listed......makes me wonder if anyone else on her black list deserves to be their if this is that way people get on it
i would stongly encoruage anyone buying from midori in person to get a reciet, cause the way their keep track of things is definantly flawed
- Gonzai
- Himajin - Get A Life
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Interestingly enough, though, and I am not saying you are
in the wrong, when they got back and they sorted out all of their
bills, and payments - they came up short that amount.
I agree that Midori should hand out receipts. That way she
is protecting both the customer and herself. She says that
she will make people sign from now on if making Paypal
payments back at their hotel later that evening. She will
also not let people take their packages before the payment
is confirmed - no matter if you are a regular customer or not.
One last thing - she is going to ask people to sign up for
Paypal mobil and pay with their phones from now on. The
whole Paypal thing is just a mess every year when paid from
the same computer at the con.
in the wrong, when they got back and they sorted out all of their
bills, and payments - they came up short that amount.

I agree that Midori should hand out receipts. That way she
is protecting both the customer and herself. She says that
she will make people sign from now on if making Paypal
payments back at their hotel later that evening. She will
also not let people take their packages before the payment
is confirmed - no matter if you are a regular customer or not.

One last thing - she is going to ask people to sign up for
Paypal mobil and pay with their phones from now on. The
whole Paypal thing is just a mess every year when paid from
the same computer at the con.


- star-phoenix
- Yosutebito - Hermit
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- Silvrdrago
- Eiyuu - Hero
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yeah my bank receipt was for my all my spending money for ax.....so needless to say was more that the disputed about
better docmentation and receipts would go along way to makeing midori have a better busness. there can never be confusion when it's all in writing with signatures attached........would also prevent people from paying with paypal then fileing a false claim of not reciving their goods.....i use paypal to recive payments all the time......i can see alot of problems with midori's current paypal program
just such a miserable situation.......you know i wasn't realy planing on buying anything from her this year......just had extra time and money......boy am i regretting it now.......
better docmentation and receipts would go along way to makeing midori have a better busness. there can never be confusion when it's all in writing with signatures attached........would also prevent people from paying with paypal then fileing a false claim of not reciving their goods.....i use paypal to recive payments all the time......i can see alot of problems with midori's current paypal program
just such a miserable situation.......you know i wasn't realy planing on buying anything from her this year......just had extra time and money......boy am i regretting it now.......
- moonrabitt
- Kuwabarakuwabara - Oh My God!
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. . .
I don't want to be mean, but it's not a way to handle a business (since it makes more problems), I went to her booth, paid, and got my items (no receipt)
Since cels and sketches are worth so much money, they should at least give out receipts (it covers both people)
What I don't understand is how she would let you leave with items (if you indeed did not pay for them) Since she has been burned before. Even if you are the best customer in existence, it should be 1). you pay 2). you get items.....
Now the question is...how do they know they are short? I too did see the little book, and it's easy for anyone to change numbers around (not blaming anyone) but errors can happen, maybe the yen conversion was wrong, maybe something happen, the question is....how do you prove to her that you did indeed pay????
1).Did you go with anyone else to buy the items?
2).Do you remember if the guy that was giving out the sketches was there? and did he see you?
-Hope it gets resolved....
I don't want to be mean, but it's not a way to handle a business (since it makes more problems), I went to her booth, paid, and got my items (no receipt)
Since cels and sketches are worth so much money, they should at least give out receipts (it covers both people)
What I don't understand is how she would let you leave with items (if you indeed did not pay for them) Since she has been burned before. Even if you are the best customer in existence, it should be 1). you pay 2). you get items.....
Now the question is...how do they know they are short? I too did see the little book, and it's easy for anyone to change numbers around (not blaming anyone) but errors can happen, maybe the yen conversion was wrong, maybe something happen, the question is....how do you prove to her that you did indeed pay????
1).Did you go with anyone else to buy the items?
2).Do you remember if the guy that was giving out the sketches was there? and did he see you?
-Hope it gets resolved....
Some say that life is like a box of chocolates, I say life is like a box of cake.
- cutiebunny
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It might sound bizarre, but I would pay Midori the money that she believes that you did not pay her. The reasoning behind it is that you are, in a way, paying for your future purchases from her. You are paying for her to keep you in mind should she find anything you collect, etc.
As you seemed to indicate that $350 was not a large sum of money in your world, I would just go ahead and pay it. If I were in the same situation, I'd gladly pay that much if it meant that I would be able to purchase similiar quality items to those I've already bought from her.
Just my 2 sheckles.
As you seemed to indicate that $350 was not a large sum of money in your world, I would just go ahead and pay it. If I were in the same situation, I'd gladly pay that much if it meant that I would be able to purchase similiar quality items to those I've already bought from her.
Just my 2 sheckles.
- Gonzai
- Himajin - Get A Life
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Actually, Moonrabitt has some good reasoning there.
If you indeed sat down and looked at stuff, than someone
had to be helping you. Obviously, it wasn't me, cause
I would have remembered. So, was it CutieBunny who
was at the front of the booth, or was it Nancy, who was
at the back of the booth with me?? If it was one of them, I
am pretty sure that they made sure that payment was
received either in the form of cash, or the promise to pay
with Paypal. If it was Midori that was helping you, well then
erm....... she says it was Paypal.
If you indeed sat down and looked at stuff, than someone
had to be helping you. Obviously, it wasn't me, cause
I would have remembered. So, was it CutieBunny who
was at the front of the booth, or was it Nancy, who was
at the back of the booth with me?? If it was one of them, I
am pretty sure that they made sure that payment was
received either in the form of cash, or the promise to pay
with Paypal. If it was Midori that was helping you, well then
erm....... she says it was Paypal.


- Silvrdrago
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Yeah it was midori that was helping me...........we have differnt memorys of the same events..........
......a recipt would slove all this....
well i trust my memeory, i know i paid i remeber doing it, if i get black listed for trusting my momery, well so be it
i supose i'm lucky i'm not a hugh iuyasha, bleach, or naruto collector or this would be a much bigger deal
but still no matter who is right or wroung in this (not sure that can ever be determined) this sort of thing should never have been possable, reciepts and not alowing unpaid items to leave the booth would prevent anything like this from ever happening
asking a customer who has paid for their items to pay again is hughly insulting......a seller should never be in a possition in which that can ocur
......a recipt would slove all this....
well i trust my memeory, i know i paid i remeber doing it, if i get black listed for trusting my momery, well so be it
i supose i'm lucky i'm not a hugh iuyasha, bleach, or naruto collector or this would be a much bigger deal
but still no matter who is right or wroung in this (not sure that can ever be determined) this sort of thing should never have been possable, reciepts and not alowing unpaid items to leave the booth would prevent anything like this from ever happening
asking a customer who has paid for their items to pay again is hughly insulting......a seller should never be in a possition in which that can ocur
This seems like a really good point to me. Negligence on the part of the seller (no documentation) is causing their own problem and if you know you've paid it would be insanity to pay again.Silvrdrago wrote:asking a customer who has paid for their items to pay again is hughly insulting......a seller should never be in a possition in which that can ocur
- cutiebunny
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- Gonzai
- Himajin - Get A Life
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This is true CB - but when you had a customer that you sold artwork to,
didn't you see the sale all the way through to the end. I mean - didn't
you ask if it was going to be paypal or cash, and then stay with the
customer until the transaction was completed??
Also, they did not give receipts, but they were keeping track of everything
in a book. In other words, those who paid with cash, they wrote cash
beside the transaction, and those who paid with Paypal the wrote
Paypal beside the transaction.
With Chris's transaction, they wrote Paypal besides it - so they believe
the payment should be coming from Paypal. They truly do believe
this, so how can it be rude to ask for money from someone whom
they actually believed never paid them.
These are honest people, and I don't think they would be asking
Chris to pay if they honestly did not believe that he was suppose
to pay with paypal and never did. Also, after going back to Japan
and tallying all of the payouts as well as the money coming in, they
find they are short this amount.
As far as letting him take the artwork with him, it just goes to show
they are trusting people - as most Japanese people are honest, they
believe we should be honest as well - and we should. Chris is always
going to believe he paid with cash, and Midori is always going to believe
that he agreed to pay with Paypal - bashing them as sellers is not
accomplishing anything. Its a lesson learned, and one I am sure they
will not repeat in the future.
didn't you see the sale all the way through to the end. I mean - didn't
you ask if it was going to be paypal or cash, and then stay with the
customer until the transaction was completed??
Also, they did not give receipts, but they were keeping track of everything
in a book. In other words, those who paid with cash, they wrote cash
beside the transaction, and those who paid with Paypal the wrote
Paypal beside the transaction.
With Chris's transaction, they wrote Paypal besides it - so they believe
the payment should be coming from Paypal. They truly do believe
this, so how can it be rude to ask for money from someone whom
they actually believed never paid them.
These are honest people, and I don't think they would be asking
Chris to pay if they honestly did not believe that he was suppose
to pay with paypal and never did. Also, after going back to Japan
and tallying all of the payouts as well as the money coming in, they
find they are short this amount.
As far as letting him take the artwork with him, it just goes to show
they are trusting people - as most Japanese people are honest, they
believe we should be honest as well - and we should. Chris is always
going to believe he paid with cash, and Midori is always going to believe
that he agreed to pay with Paypal - bashing them as sellers is not
accomplishing anything. Its a lesson learned, and one I am sure they
will not repeat in the future.


- graymouser
- Kuwabarakuwabara - Oh My God!
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Its hard to imagine a good way to resolve this situation. Both people honestly feel they are in the right, and there is no way to prove who remembers correctly. No one is going to walk away feeling good about this.
I feel it would be wrong to pay the $350 in order to maintain good will for the future. That is a bit too much to expect for a gesture. Maybe a compromise could be reached.
Maybe half the amount at $175 or less. It would still show good faith to Midori that no one is trying to cheat her and possibly keep the door open for future purchases. Midori would also have to accept the lesser amount in an equal gesture of good will to future purchases. She would, a best, break even on the deal and not get the profit she was hoping for. She can always view it as a lesson learned about giving out receipts.
Either way, parties are probably going to feel cheated.
I feel it would be wrong to pay the $350 in order to maintain good will for the future. That is a bit too much to expect for a gesture. Maybe a compromise could be reached.
Maybe half the amount at $175 or less. It would still show good faith to Midori that no one is trying to cheat her and possibly keep the door open for future purchases. Midori would also have to accept the lesser amount in an equal gesture of good will to future purchases. She would, a best, break even on the deal and not get the profit she was hoping for. She can always view it as a lesson learned about giving out receipts.
Either way, parties are probably going to feel cheated.

- Silvrdrago
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- kizu
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I kind of like graymouser's idea about half and half to show good faith. I do think receipts are good way to protect both seller and buyer. The seller should give out receipts and the buyer should also insist on getting one to protect themselves and for record keeping.
My Cel & Sketch Gallery: http://hajimenokizu.com
- moonrabitt
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Well, it's just one of those things. It's not like either side is trying to get money from the other, both sides just strongly believe that they are right...
It's not that being trusting is a bad thing, but keeping good records and receipts prevents problems (yes I have worked as a cashier, and sometimes people mess up, sometimes I do)
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I also see another scenario where maybe someone else bought something, and said they would pay via paypal, but they put that they paid cash and you via paypal......
('cause it's hard to forget that you paid in cash, I think I would remember paying so many dollars)
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The thing is that in the booth there where a bunch of people. At least 3 of them saw what I bought (or where there at some point in the process) (the one giving out sketches, which was nice enough to give me one ^_^)
(Midori- who was with me while I saw sketches, and someone else "forgot her name >_<, but she was nice too)
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Whatever the outcome, I think it's possible in both sides.
p.s-I would ask her to double check her numbers...(just to double check)
p.s-Also, you could just ask the convention center to check their servelence video, I'm sure they must have some camaras up on the ceiling....
It's not that being trusting is a bad thing, but keeping good records and receipts prevents problems (yes I have worked as a cashier, and sometimes people mess up, sometimes I do)
--------------------------------------------
I also see another scenario where maybe someone else bought something, and said they would pay via paypal, but they put that they paid cash and you via paypal......
('cause it's hard to forget that you paid in cash, I think I would remember paying so many dollars)
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The thing is that in the booth there where a bunch of people. At least 3 of them saw what I bought (or where there at some point in the process) (the one giving out sketches, which was nice enough to give me one ^_^)
(Midori- who was with me while I saw sketches, and someone else "forgot her name >_<, but she was nice too)
-------------------
Whatever the outcome, I think it's possible in both sides.
p.s-I would ask her to double check her numbers...(just to double check)
p.s-Also, you could just ask the convention center to check their servelence video, I'm sure they must have some camaras up on the ceiling....
Some say that life is like a box of chocolates, I say life is like a box of cake.