madokajapan

awajikiwi · Post by **awajikiwi** » Wed Jul 14, 2010 1:26 am

beatrush wrote:Stephan, could you expand the amount of characters the address field can accept when you sign up for an account? The fields don't have enough characters for me to enter my full address.

Hello,

That should be fixed now.

Tabbykitty · Post by **Tabbykitty** » Thu Jul 22, 2010 1:51 pm

Quick question Stephen...

I got my order confirmation and went through the website/paid via paypal (via the link on the order screen that sent me to madoka's paypal page). After I paid, I got a link sent to me with the same paypal address asking me to pay. Is that normal?

jenn-b · Post by **jenn-b** » Thu Aug 12, 2010 7:53 am

I have tries several times to "Sign Up" for Madoka's site, each time stating that an email will be sent to me. I never receive an email and I'm never able to "reset" my password. Can anyone help me out here?

kira · Post by **kira** » Thu Aug 12, 2010 5:17 pm

i was going to re-set my password, so i went to the account information. after i click on it, it says that there's nothing there. m i the only one getting that?

teggacat · Post by **teggacat** » Thu Aug 12, 2010 6:25 pm

kira wrote:i was going to re-set my password, so i went to the account information. after i click on it, it says that there's nothing there. m i the only one getting that?

meh, I get the same empty info on my account page, but I have ordered from them and received my parcel [really fast too], so the address info is there in the order page,don't know about resetting passwords tho, guess they're still trying to get those things sorted out

awajikiwi · Post by **awajikiwi** » Wed Aug 18, 2010 4:20 am

kira wrote:i was going to re-set my password, so i went to the account information. after i click on it, it says that there's nothing there. m i the only one getting that?

haven't coded that page yet, sorry so many other things to do.

If you have any problems, just email at sales@madokajapan.com

Stephen

jenn-b · Post by **jenn-b** » Sun Sep 05, 2010 11:33 am

Well, I placed an order back in August and have not heard a darn thing. I've emailed three times and nothing. Anyone else having issues or is it just focused on me?

teggacat · Post by **teggacat** » Sun Sep 05, 2010 11:42 am

jenn-b wrote:Well, I placed an order back in August and have not heard a darn thing. I've emailed three times and nothing. Anyone else having issues or is it just focused on me?

well, sometimes they seem to be a little slow on updating the
orders, but I've placed three during their sale and
all went okay, try emailing sales@madokajapan.com or
info@madokajapan.com, but send the email SEVERAL times
over again to get their attention. Let us know what you learn.

jenn-b · Post by **jenn-b** » Fri Sep 10, 2010 8:50 am

Just thought I'd update here:

While I never received an email, I just kept logging into Madoka until my order showed up for me to pay. I paid and received notification this morning that my order would be shipped.