WHY leave someone alone in charge of the copy and print department who CAN'T FIGURE OUT HOW TO FREAKING PRINT!!??!!

Here's the deal. I spent way too extreme amounts of time earlier this weekend trying to get, and remove miscellaneous junk from, screen caps so that I can have something close to a matching background for several of my cels. I have eight .jpgs in total. Having a printer that is neither 1) a laser printer nor 2) capable of handling 11 x 17 paper, I bop down to Office Depot, which has both.
I hand the girl the disc, explain that there are eight .jpgs on it and I need one 11 x 17 laser print of each. She takes the disc, lays it down on top of the cabinet next to her and proceeds to spend fifteen minutes (FIFTEEN!!) finding 25 sheets of a particular type of paper for the NEXT person in line, who had come in after me.
So I'm a little miffed to start out with, but who knew Granny was going to be so picky about exactly the right paper.
She then goes over to the computer and asks no fewer than three times what size I want the printout to be. I tell her, three times. She frowns at the machine and says "how did you save these? a Word document or something?" "No, they're .jpgs." (Desire to say "hey, you want to pull up Photoshop for me? I can print them."... is overcome by desire to remain a nice, polite customer).
She then prints an 8 1/2 x 11 piece of paper with a slice out of the middle of one of the backgrounds and says "is that the whole picture?" "Not even close," I respond, beginning to lose the desire to be polite and patient.
I wait -- I kid you not -- another TWENTY minutes, at which time she comes up to be and says "Um, when do you need these by?" "Now," I respond. "Well I called my manager because I keep getting errors." "Ok.." She goes back to the machine and stares stupidly at it for another fifteen minutes while talking to her manager on the phone. Lots of back-and-forthing between the machine and the printer. She THEN comes over to me (I am not making this up) with one sheet of 8 1/2 x 14 and one sheet of 11 x 17 paper and says "which size did you want?"
I sighed loudly enough to attract the attention of at least four other customer service people in the store, all of whom asked if they could help with something. I explained that I was waiting for a printout that apparently was being difficult. Did any of them offer to help their frustrated, stupid colleague? no.
Finally after another ten minutes she said "um, if you'd like to come back tomorrow between 9 and 5..." "I'm AT WORK! then! That's why I came here during SUNDAY!" (you stupid bovine!@!) "Just give me back my disc. AND the disc case, please."
I took the rest of the stuff I had picked up to the counter where I was greeted with the usual "Did you find everything...?" "NO. I am not a happy camper. How hard can it be to make one print from a disc?"
Now... what are we bet that she either had 1) the wrong printer selected; 2) the wrong TRAY selected; or 3) was trying to print the pictures from within Word and couldn't figure out how to make them go landscape instead of portrait??!!



Man! I know that on the grand scale of bad things happening this doesn't even register as a bad thing, but what kind of customer service is that anyway??!!

Grump!!!
So... Anyone else have a gem they'd love to share, so that I know I'm not the only lucky soul in the world to be blessed by the Moron Squad?